Privacy Policy

This policy explains how we may collect information about you and use it in order to satisfy your particular requirements. It outlines some of the security measures that we take in order to protect your privacy and gives certain assurances on things that we will not do.

Atomic Batteries ("Atomic") considers the protection of privacy to be of utmost importance, whether you’re a customer or other user of a product/service of Atomic Batteries.

We are committed to providing you with a personalised service that meets your requirements in a way that safeguards your privacy. We appreciate the trust you have placed in us.

This policy was last updated 16 July 2014.

Collection Of Information

We may collect personal information from you in a number of ways. This includes when you:

Agree to take a service from us. This may include your contact details, date of birth, payment method and possibly bank details
Contact us with an enquiry, or in response to a communication from us, in which case this may tell us something about your preferences.

Use Of Information

What We Will Do

We may use personal information about you for a number of purposes, including:

Assisting to identify you when you telephone us to make an enquiry. We may ask you for your date of birth or telephone number so that we can avoid disclosing information to a person who is not authorised by you to receive it
Responses to enquiries from you
Administration and contact about improved administration of any accounts, services and products provided by us previously, now or in the future
Preventing or detect fraud or loss where we are able
Contacting you by any means (including mail, email, telephone or text messages) about other services or products, where we think you would appreciate receiving an offer from us
Carrying out marketing analysis and profiling and creating statistical and testing information

It is our practice to search the Marketing Association mailing, telephone, fax and email preference services (as applicable) before sending any direct marketing material. If you have registered your details through any of the channels, you will not receive any direct marketing material from us through that channel.

In some circumstances, we may do certain credit checks with licensed credit reference agencies when you apply to take a service or product. If this is applicable, then it will be stated in our terms and conditions of business.

What We Won't Do

We will not:

Send you communications that you do not expect to receive as part of your relationship with us
Disclose your personal information (unless authorised to do so)
Sell/rent contact information lists to parties who are not part of our business

Disclosure Of Information

We may disclose information we hold about you to third parties where AA has contracted those third parties for the purpose of providing services you have requested; as part of the process of sale of one or more of our businesses; or where legitimately requested for legal or regulatory purposes, as part of legal proceedings or prospective legal proceedings

We, and other third-party credit organisations, may also access information about you to:

Help make decisions on credit, or credit related and insurance proposals and claims for you and other members of your household; and
Check your identity to prevent money laundering unless other satisfactory proof of identity is provided.

Protection Of Information

We maintain strict security measures in order to protect your personal information. This includes certain procedures such as encrypting data on our websites and compliance with all applicable legal requirements.

Access To Personal Information

The Privacy Act 1993 gives you the right to access and correct personal information held by us. Your information is held securely and will not be disclosed to any other person or organisation unless authorised by you. To query or access any personal information we hold or log in to www.atomicbatteries.co.nz to gain access.

If you are unable to satisfy the identification requirements, you will not be able to access or change the information.

The Internet

If you communicate with us over the internet, we may use email to contact you about our services and products. When you first provide personal information to us, we will normally give you the opportunity to indicate whether you would prefer us not to contact you in this way. However, you can send us an email at any time to change your preferences or use the unsubscribe links at the bottom of any of our direct marketing email communications.

Please be aware that communications over the internet, such as by email or through webmail applications, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered. This is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Cookies

We may use 'cookies' to monitor website traffic patterns and site usage: a small piece of information stored on your computer so that the next time you visit we can customise the options available to you. The information gathered does not personally identify you.

If you do not want us to deploy cookies in your browser, you can change your computer settings to reject cookies or to notify you when a website tries to put a cookie on your computer. Please be aware that rejecting cookies may affect your ability to use some of the products and/or services on our website.

We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Monitoring

We may monitor and record communications we receive. This may be done for:

Identifying improvements the service which we provide
Ensuring compliance with our practices and procedures
Situations where, for example, a contract is entered into by that means, to provide evidence of the transaction.

Credit Card Details

When you pay Atomic Batteries using a credit card online or by phone, your personal information and credit card details are not stored by Atomic Batteries.

Disclaimer

The Customer understands that the information provided may be used by Atomic Batteries for administrative purposes and for the purpose of providing the Customer with information relating to products and services from time to time.

Further Information

This Policy applies to personal information held about individuals. It does not apply to information we hold about companies and other organisations. The Office of the Privacy Commissioner has further details of the New Zealand Privacy Act and how it protects personal information in New Zealand.

If you would like any further information or have any comments on our Privacy Policy, please write to us at the address below. We may amend this policy from time to time, in which case the amended version will be published on www.atomicbatteries.co.nz.